Program Overview

ATS Warranty Inc. matches our service capabilities with your service needs. This program is totally customizable in providing on-site, depot and help desk services for your customers. We define this program as a shared risk program. Our shared risk program bases its price on the quality of your systems and works to ensure that your quality endures. With the shared risk program, our pricing can’t be matched. You’ll gain a true service partner who is interested in keeping your product quality at its highest level.

ATS Warranty Inc. will assist your company in determining what types of service you would like to provide your customers. Services are entirely flexible, and can be customized from top to bottom. As each business is different, your service needs may also be different. We offer our clients total control over their service plans. For example, you may wish to provide your own phone support while we provide dispatch service for on site technicians. You may only require phone support without repairand replacement services. Whatever your service requirements, we can help.

Once we have determined the level of service you require, we can discuss what aspects of service are handled by ATS, and what your company would handle. Costs such as parts and shipping can be divided however you see fit, and will influence the end price of your service plan.

Your ATS Warranty Inc. Service cost is largely dependant on your current estimated failure rate and is outlined in further detail in our tailored quotes.

Private labeling your company using our service means the customer perceives dealing with only one entity. We seamlessly integrate our services with your company image. All aspects of the service will have your logo and company name
associated with them.

Warranty pricing including private labeling can be as low as $15 per warranty.

All service plans are backed up with a contract which locks in pricing and defines both parties’ responsibility over the life of the contract.

The lead time for service activation may vary based upon the types of service we will be providing. Service activation can take up to 2 weeks depending on the type of service and private labeling that you have chosen.

Before the service plan can commence, ATS Warranty Inc. will need all for your warranty informaton as well as any service policies that you currently have in place.
ATS Warranty Inc.’s personnel will need to familiarize themselves with them prior to
activation. ATS Warranty Inc. works as an ambassador to your written policies and will not create policies for you.

At the end of each month, you will receive a detailed report based on the services
that we’ve provided. As a true service partner, ATS Warranty Inc. will advise you of
any problem trends we see that may impact your failure rate and make recommendations on how to correct them